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Why IT Governance Should Be Talking About Culture

3/10/2015

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When was the last time your governance team talked about culture?  What about how your culture may be affecting organizational adoption?  

Research over the last 20 years has consistently found that a substantial amount of changes are failing due to people.  The root cause could be a lack of buy in, change fatigue, fear, etc. but the research shows that people are critical to success yet managing organizational adoption of change and harnessing the energy of the existing culture do not appear to be a priority.  

A recent survey by the Katzenbach Center shows that eighty six percent of C-suite executives indicate culture is critical to success and sixty percent see it as more important that their strategy or operating model yet management and evolution of the IT culture continues to be an afterthought.

IT Governance is focused on ensuring IT is aligned with the strategic direction and needs of the business.  One of the primary goals is to ensure that IT decisions, investments, initiatives, and performance are delivering the appropriate level of value.  

How can IT governance ensure the IT value proposition if it doesn’t address and plan for the cultural adoption of change?


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