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5/3/2016

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Advanced Organizational Performance Techniques (AdOPT) Now Offers COBIT Certification Courses
COBIT 5 is a framework that is foundational for information technology organizations. AdOPT wants to help IT organizations harness the power of the framework by offering certification for IT professionals.

TUCSON, AZ, May 03, 2016 /PressRelease/ -- Advanced Organizational Performance Techniques (AdOPT) announced plans to offer COBIT 5 certification courses in the Summer of 2016.

"The COBIT 5 framework provides a structure for IT organizations to ensure they are focusing on the needs of the enterprise. We look forward to helping IT professionals understand the framework and how it can be applied to maximize stakeholder value." - Pam Erskine

AdOPT is offering a public COBIT 5 Foundation course in Phoenix, AZ over the Summer. The COBIT 5 Assessor course, which is rarely offered in the USA, is scheduled in Atlanta, GA in September 2016. Both courses include certification exams. Additional information about the courses is available at http://www.adoptandinnovate.com/course-calendar.html . Private courses are also available.

At AdOPT, we are transformation consultants focused on strategy, process, innovation, and culture change to improve IT efficiency, increase effectiveness, and optimize costs. For more information, phone 520-591-2427, visit our website at http://www.adoptandinnovate.com or email us at info@adoptitsm.com.
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Are You Killing or Encouraging Innovation?

5/2/2016

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Innovation – many organizations believe they are innovative but what are they doing differently?  What makes them believe their team is being innovative with solutions?

Organizations today often have deeply embedded ways of working.  Staff are very used to the processes and procedures that govern how their workday flows.  Most people have difficulty with change even if they don’t realize it and organizations really don’t encourage the average worker to step outside of the boundary to be innovative.  In reality, organizations often stifle innovation and they don’t even realize it.

Three “innovation killers"...

1)  If key staff are often working at their desk, they are productive.  There are a fair number of leaders that believe this is true even in a world where mobility is now the norm.  If key staff are working at their desk all the time, they may be getting their core work done but their ability to innovate is dramatically diminished.  They are in an office.  Why aren’t they looking at the customer experience by observing how they actually use a product or service?  How are they brainstorming ideas with their coworkers?  How are these staff members driving change?  Recognizing that some of this work can be done through remote means, if the staff is in an office, they have a unique opportunity for direct observation and face time with colleagues.  Even in a digital world, being at your desk all the time doesn’t encourage innovation.

2)  Asking for suggestions for improvement but creating too many obstacles for anyone to use the system and when they do submit a suggestion, it is never acknowledged or they receive a “canned auto-reply”.  Many companies ask for suggestions.  In order to submit a suggestion, they require staff to request a username and password or a staff member must send their suggestion to a generic distribution list.  If there are too many obstacles or if the actions of leadership do not align with encouraging suggestions, staff will not bother.

3)  Failure is never an option.  Many organizations have so much structure that testing any potential solution requires tremendous bureaucracy.  It isn’t worth it.  How can an organization be innovative if they can’t test and experiment?  Failure must be used as a learning opportunity.  While organizations must protect certain aspects of their business, many go way too far and without realizing it, they build policies, procedures, and reward systems that focus on maintaining the status quo.
 
If any of the “innovation killers” even vaguely sound familiar, it may be time to really analyze what your company considers innovation.  Many organizations say they are innovative but what they are really doing is solving problems within the boundaries of their existing systems.  What may seem innovative is merely just problem solving.  Once the problem is solved, leaders feel relief and often, the “hero” that saved the day is praised for finding an innovative solution.
 
In part 2 of “Are You Killing or Encouraging Innovation”, we discuss three ways to encourage innovation.  Encouraging innovation may require you to step out of the box.  Are you ready?  

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At AdOPT, we are transformation consultants focused on strategy, innovation, process, and culture to increase effectiveness, improve efficiency, and optimize costs.  Discover how facilitated problem solving can help you find innovative solutions.  Ask us to facilitate a design thinking exercise with your team by emailing info@adoptitsm.com or by calling 520-591-2427.    
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