Base the Value of IT Best Practice on Business Results

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The business case for IT divisions to adopt best practices should be based on the potential to achieve a greater efficiency, a higher level of effectiveness, or to optimize costs for the organization.   If any one of these three goals are met, the businesses supported by IT will benefit as their ability to achieve their objectives is heightened. 
 
Before you send the next IT staff member to the latest certification training or devote time and energy to creating a project or adoption plan for a best practice, ask the following questions:

1. What results are expected?  How does the results support achieving business objectives
2.  What are the goals and objectives for the adoption?  How will we measure progress?
3. Will the culture of my organization support adopting this best practice?  What behaviors need to change?  How will we influence the behavior changes to achieve the necessary return?
4. What risks are created by this initiative?  How will we mitigate the risk?

 
Answering the four sets of questions above will provide the IT organization with a better view of the value of a best practice adoption effort.  The answers provide a foundation that can be used as a springboard for determining the next steps.

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At AdOPT, we are transformation consultants focused on strategy, innovation, process, and culture to increase effectiveness, improve efficiency, and optimize costs.  Discover how a facilitated session on defining value can help you to understand your stakeholders perspective of the value IT is providing.  Ask us to facilitate a value definition exercise with your team by emailing info@adoptitsm.com or by calling 520-591-2427.   ​