Many organizations are using the ITIL framework in their day to day operations. Often, the processes that are implemented do not deliver the value that was expected. The COBIT 5 framework has evolved from a practice used by auditors to a framework that is focused on governance and management of IT with many uses across the enterprise. In this presentation, we’ll look at how key areas of the COBIT framework can enable the continuous improvement of the ITSM processes that really matter to IT and the business. This session was conducted on September 21, 2017. Listen to the replay today!
Adopt COBIT to assess the capability of your IT processes. Attend a COBIT Assessor certification course in Phoenix. Contact us to learn more.