ITSM Adoption: The Ingredients of Success for Organizational Change
A Free 1 Hour Webinar
Pamela Erskine, Principal
This webinar was completed on November 21, 2013. To schedule this one hour session for your organization, email us at info@adoptitil.com.
Service Management is performed by people supported by processes and technology. While we can use the ITIL® framework for the processes and various ITSM tools as the technology, we still need to support people as they adapt to the changes required for success. Why is it so difficult? Why doesn’t everyone just follow the process?
This presentation examines organizational change as it relates to ITSM. Join us as we talk about simple ingredients for improving acceptance and reducing your frustration.
At AdOPT, we are transformation consultants focused on strategy, process, and culture change to improve IT efficiency, increase effectiveness, and optimize costs. For more information, phone 520-591-2427, visit our website at http://www.adoptitil.com or email us at info@adoptitsm.com.
Pamela Erskine, Principal
This webinar was completed on November 21, 2013. To schedule this one hour session for your organization, email us at info@adoptitil.com.
Service Management is performed by people supported by processes and technology. While we can use the ITIL® framework for the processes and various ITSM tools as the technology, we still need to support people as they adapt to the changes required for success. Why is it so difficult? Why doesn’t everyone just follow the process?
This presentation examines organizational change as it relates to ITSM. Join us as we talk about simple ingredients for improving acceptance and reducing your frustration.
At AdOPT, we are transformation consultants focused on strategy, process, and culture change to improve IT efficiency, increase effectiveness, and optimize costs. For more information, phone 520-591-2427, visit our website at http://www.adoptitil.com or email us at info@adoptitsm.com.
